Client
A leading specialty hospital in India, widely respected for its excellence in Nephrology and Urology care, recently secured strategic funding to support its national expansion plans.
With growth on the horizon, the leadership team took a forward-looking decision — to embed sustainability, governance, ethics, and inclusion into the core of the organization, not as policies, but as everyday practice.
This led to the creation of a new leadership role — Manager – ESG & I — a role designed to shape culture, governance, and long-term institutional responsibility across the hospital’s operations. It was the hospital’s first dedicated ESG leadership position, making it a critical and sensitive hire.
Challenge
This was not a conventional hiring mandate. The hospital was looking for someone who could build systems, not just manage processes.
The challenges were clear:
- A rare profile combining healthcare + ESG + governance + inclusion
- Very limited talent pool in India with real ESG implementation experience in healthcare
- Need for strategic thinking, not just policy knowledge
- High alignment required with Board members, leadership, compliance, and operations teams
- Tight timelines due to post-funding expansion plans
- Strong emphasis on culture, values, and trust
They needed more than a recruitment partner — they needed a thinking partner.
Our Solution
At Hiringlabs, we approached this as a leadership-building assignment, not a hiring task.
Deep Role Understanding
We began with leadership conversations to understand the hospital’s long-term vision, governance goals, growth roadmap, and cultural values. This helped us shape the role as a strategic transformation position, not a support function.
Smart Market Mapping
Instead of limiting the search to hospitals alone, we built a cross-sector talent pool by mapping candidates from:
- Healthcare institutions
- ESG and sustainability consultancies
- Healthcare consulting firms
- Governance advisory organizations
- Regulated industries with strong ESG frameworks
This widened the talent universe and improved quality significantly.
Quality-Focused Shortlisting
Every candidate was evaluated beyond their CV — on mindset, leadership maturity, execution ability, stakeholder influence, and value alignment.
Only profiles with both strategic depth and practical implementation capability were shortlisted.
Leadership Advisory Support
We worked closely with the hospital leadership on interview design, evaluation frameworks, selection alignment, compensation benchmarking, and onboarding planning — ensuring long-term success, not just a quick closure.
Business Outcome
- Manager – ESG & I role successfully closed
- High-quality leadership hire aligned with the hospital’s long-term vision
- Strong cultural and values alignment
- ESG embedded into the core governance structure, not as a side function
- A leadership capability created, not just a position filled
- Delivered within aggressive post-funding timelines
Business Impact
- ESG became part of organizational governance, not documentation
- Structured sustainability and inclusion roadmap created
- Stronger compliance and regulatory readiness
- Higher confidence among investors and stakeholders
- Long-term positioning as a responsible, future-ready healthcare institution
- Solid foundation for national expansion and accreditation standards
Client Testimonial
“Hiringlabs didn’t treat this as a hiring assignment — they treated it as a leadership-building exercise.
They truly understood what we were trying to build, not just who we were trying to hire.
The quality of conversations, candidate profiling, and alignment they brought made the entire process smooth and confidence-driven.
We didn’t just hire a Manager – ESG & I, we built a long-term capability for the organization.”
– HR Leadership Team, Specialty Healthcare Hospital
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